Divital – Not- & Schwesternrufanlage in Otterbach

Emergency and nurse call system for senior residence in Otterbach

The facility operator's challenge: The new operator of the co-living for elderly took over the facility after insolvency and found that the old nurse call system was defective: frequent failures, missing spare parts, and chaotic wiring caused daily stress and disorder in the server room.

€ 53,5k

Economic effect p.a.

4 calendar weeks (shortly before Christmas)

Project duration

63

Number of equipped residential units

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Customer profile

About the project

Seniorenresidenz Otterbach GmbH focuses on humane elderly care and offers an environment in two residential groups (24 places) and 39 service apartments where residents can feel at home and improve their quality of life. The long-standing nurse call system was prone to failure, which prompted the management to replace it.

Mobile nurse call system with voice connection;

optimizes daily travel distance and time, relieves nursing staff

The operator was looking for a modern system complies with industry standards and optimizes daily travel routes at the same time. A home emergency call system was integrated into the service apartments at the request of relatives. The system had to provide event logs and reports for proof of performance and adjustments to so called care grades that define the level of service provide to each patient.

Replacement of the entire legacy IT infrastructure

- 1 Divital server (1U), instead of 2 completely filled server cabinets

Divital seamlessly swapped put the legacy systems, kept to budget and schedule, and fulfilled all customer requirements as well as building, and maintenance regulations.

The project plan included:

01

Analysis: Customer Needs, IT Landscape, and Infrastructure

- including the cabling, fire alarm system (BMA), LAN/WLAN, telecommunications systems (TK-Anlagen), etc.

02

Planning: Installation, technical and organizational measures

- for nearly uninterrupted operation.

03

Swap: Old systems and critical infrastructure for digital solutions

- including silent alarm, nurse call, and telephone system

04

Commissioning: Instruction of the personnel

- after defect-free acceptance by a state-recognized expert office

05

Operation: Maintenance and adjustments

- with all-inclusive service from Divital

Our mobile nurse call system integrates silent alarming and digital PBX: Caregivers only carry one device that displays all alarms with room number and floor. A voice connection in the best sound quality allows for immediate assessment and prioritization of an emergency. This optimizes walking distances for caregivers and saves >3 hours/day, thus contributing to increasing the quality of care and the satisfaction of the care team and residents.

Seamless replacement of all systems. Almost without business interruption.

With a guaranteed expert inspection approval

approx. 3.3 working hours

Economic effect p.a.

approx. 70%

less energy consumption p.a.

€ 53,5k

total economic benefit p.a.

less than 2 hours

Less than 2 hours of downtime during the switch to the Divital system

The new nurse call system has been working perfectly since 2023 and is very well recieved by the care staff and residents. 6 new rooms were additionally equipped with Divital systems in 2025, after renovation and expansion.

Key
project data

Results and KPIs - proven measurable impact

Indicator

Value

Object Type

2 dementia co-living complexes (24 places total) and assisted living (39 places) on three floors

Total number of care places

63

nursing staff

1 nursing services management, 4 qualified nurses, 18 nursing assistants

Further Divital systems at the location

silent alarm, digital PBX system, intelligent emergency home call

approx. 2 working hours

daily savings in the day service

approx. 1.3 working hours

daily savings in the night service

Total downtime of all services during the exchange and transition to Divital solutions

under 2 hours

Energy consumption of the Divital solution compared to existing solutions

approx. 70% less

Overall Economic Benefit

approx. € 53,500

Die neue Divital-Anlage hat sich auch wirtschaftlich positiv ausgewirkt. Durch die massive Einsparung von Arbeitsstunden und optimierte Abläufe konnten wir die Kosten erheblich reduzieren.

- Standortleitung, Verwaltung der Seniorenresidenz Bad Münstereifel

Are you ready for a transformation in care?

Yuri Ostrovskiy
Founder & CEO at Divital

Yury Ostrovskiy

Co-founder and CEO

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